Customer Care
Returns & Exchanges
- In this section, we clarify our return policy. You will find information on how to initiate a return and what steps to take if you've received a damaged item.
Your satisfaction is important to us. If for any reason you’re not happy with your purchase, you can initiate a return within 14 days of receiving your order. Items must be in their original condition, and we recommend using a tracked service to send them back. Refunds will be processed within 5 business days once we receive your returned item. For any damaged goods, please reach out to us immediately so we can assist you.
- It’s essential to us that you feel valued and understood throughout this process.
If you wish to return any prints, please ensure they are packed carefully to avoid damage during transit. For exchanges, select a new piece from our collection, and we’ll guide you through the process. We believe in creating a seamless experience for our customers, fostering trust and longevity in our relationship.
- We’re here to help you find joy in your purchase.
If you have questions or need assistance with returns, don’t hesitate to reach out. We’re committed to making sure every aspect of your experience is positive, including handling any concerns you may have.